Delivery

How long does shipping take?

Delivery time for standard deliveries within the EU usually takes up to eight working days. When using the pre-payment method this time period starts once the payment has been received.

 

How do I know if my order has been dispatched?

You will receive a shipping confirmation via email once the package has been passed on to the shipping partner. You will find a DHL tracking code in the shipping confirmation which you can use to track the progress of your delivery. Once you receive an email that confirms the shipping of your order, you can also view the progress of your delivery in the “My Account” section.

 

Can I track the progress of my delivery?

You will receive a shipping confirmation as soon as the package is dispatched. This email will contain a link which can be followed to check the status of your delivery at any time. The delivery tracker only works when it has been updated by the dispatcher. If it doesn’t work right away, please try again later. Once you receive an email that confirms the shipping of your order, you can also view the progress of your delivery in the “My Account” section. 

 

What if I am not at home to receive the package?

If the DHL carrier does not find you at home, he will leave a note in your mailbox to let you know where your package can be picked up. Sometimes the package will be left with a neighbour. 

Only one delivery attempt will be made with a standard delivery. If the carrier does not meet you at home, he will either leave it with a neighbour or bring it to the nearest post office. After seven working days it will be returned to Trendy Label.


 

How much does shipping cost?

Standard shipping costs €9.90.